Before implementing anything new in your organization it is very important that your employees are aware of what is happening. What usually happens is that ISO 9001 ( or any other standard) is implemented with onlysome people involved in it and most of the employees are not sure what is happening.
In order to successfully implement ISO 9001 in your organization it is very important that employees at all levels are aware about the ISO 9001 standard and its requirements.
If this is not done, employees will be filling up documents without understanding why it is done. The success of implementing a system lies in making everyone aware why it is important to document what they are doing. This also improves the interaction between the employees and they can also contribute positively in developing and optimizing documents for the ISO 9001 system and thus reducing paperwork.
It may not be possible to send each and everyone for training to understand the requirements of the standard. So it would be advisable that somebody competent (MR or Quality Manager) within the organization deliver trainings to all employees.
A simple, easy to understand ISO 9001 2008 awareness training material is made available here. For any clarifications and comments you can email to admin@isochennai.